5-19 Years (School Aged Health Service)

Our School Aged Health Service is here to support all school and college aged children & young people (including those who are not attending school or in formal education) to help them reach their full potential, regardless of any health and wellbeing needs or challenges they may face.

Our goal is to:

Support children & young people to build resilience so that they can enjoy their childhood and become healthy, confident adults.
Offer confidential, personalised advice and support about a range of health and wellbeing topics.
Collaborate with families, teachers and community members to create a supportive environment where every child & young person feels that they can ask for help and support when they need this.
Provide health screenings at key stages of development (e.g., during key transitions such as starting school or college).

Our friendly team is here to listen, understand your story, and walk alongside you on your journey. We celebrate your strengths and are committed to helping you build the resilience to thrive!

More information on the school aged health service

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Our new family-focused app gives lots of information and advice about your child’s development, as well as resources to manage your family’s health and wellbeing.

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Our launch page can be found here. There will be press releases and campaign from the Our Wiltshire Facebook Page.

For more Information view here

Frequently Asked Questions

What does the School Aged Health Service do?

We provide health information advice and support for physical and emotional health issues.
We promote health and wellbeing within the community and help all children & young people adopt healthy lifestyles choices.
We provide information, support and advice to children & young people to help them make informed choices that do not put them at risk of harm.
We help families to build positive connections and relationships that support them to stay healthy and take care of their bodies and minds.
We carry out the National Childhood Measurement Programme (NCMP) that helps us understand children’s health better.
We provide health clinics within schools, colleges and community locations to support accessibility to health care for young people and their families.
We work closely with education providers and other community organisations to make sure they can also support children and young people’s health needs.
We provide training and advice for teachers and support staff regarding pupils’ individual needs e.g., anaphylaxis training. We also signpost to other training resources.

How can I get advice or support from the School Aged Health Service?

The School Aged Health Service can be accessed through several different routes:

Weekly confidential drop-in clinics at schools, colleges, and some community venues around Wiltshire. Children & young people can come and see the school nurse without making an appointment. You can talk to the nurse about any health issues, worries about your well-being, or personal stuff that’s on your mind.

These drop-in sessions are for children & young people, and are a safe, confidential space to discuss anything related to your health and well-being. The nurses are there to listen and help.

To find out when the school nurse will be at your school or college, you can ask at your school or college’s reception. They’ll let you know the date and time the nurse will be there that week. You can also call the Single Point of Access on 0300 247 0200, choose option 1 and ask to speak to our duty school nurse.

View our Family Hub School Nurse Drop in here

For community venues please see our website and Growing Well Wiltshire App.

Our confidential text messaging service called ChatHealth can be used by any children and young people over the age of 11. Tel: 07480 635 513 (Mon-Fri 9am-4pm).
You can call our Single Point of Access (SPA) and ask to speak to a duty nurse, who will be able to give you advice about a range of health and wellbeing related questions. Tel: 0300 247 0200 (Mon-Fri 9am-5pm)
You can request support from the School Aged Health Service by completing our Request for Support form. Please send this to bswchildrens.enquiries@hcrgcaregroup.com
Download our Growing Well Wiltshire app to chat to the Duty School Nurse

Is everything discussed with the school nurse confidential?

Our school nurses are there to give you private advice, care and treatments. We can work with you one-on-one, or with your parents/carers and family.

We always encourage young people to talk about any worries or problems with parents/carers and families first, however we understand that some things are private.

When you meet with a school nurse, it’s confidential – which means we won’t share what you tell us – but sometimes we may need to talk to others who can help keep you safe and healthy. How much privacy you are allowed depends on your age, how well you understand things and what the risks to your health and wellbeing are.

In general, we want to respect your privacy while making sure you get the support you need. The nurses are there to support you, not judge. We hope you’ll be open and honest so we can help.

Who might I talk to in the service?

The School Aged Health Service has a team with different types of workers. There are qualified Nurses as well as School Health Support Workers who help support children and young people. There are also School Nurses who have received extra training on top of their regular nursing education.

When you meet with a member of the School Aged Health Service, you can feel confident knowing they are really experienced in taking care of children and young people.

The nurses’ job is to help children and young people to take care of their overall health. They want to make sure that children and young people have all the support and information they need to grow up strong, resilient and healthy.