What is the SPA?

We understand how important it is for children and young people in Wiltshire to receive the right support to meet their unique needs. That’s why the Wiltshire Single Point of Access (SPA) is committed to coordinating community healthcare advice and support for every child and young person in the region. Our primary aim is to ensure that they receive the appropriate support they deserve. We are here to help and support the children and young people of Wiltshire.

A dedicated and caring team of administrators provide advice and support on:

• The range of services that we offer
• Referral criteria for accessing our services
• Other organisations available in Wiltshire that may be able to provide help
• Guidance on the referral process
• Managing appointments
• Requesting repeat prescriptions and medical supplies

The SPA is supported by a team of experienced clinicians representing our services who will:

• Provide clinical advice over the phone for families and referrers
• Signpost to other appropriate acute and community services
• Triage referrals (including a multi-disciplinary team triage for complex referrals)